Send Highly Personalised Communication At Scale
Engage your customers with timely, relevant, and highly personalised messages—across SMS, email, letters, and push notifications.
Workflow Automation
Create automated, personalised communication journeys in just minutes.
Scale With Ease
Scale your personalised communication into the millions. Reach every customer, at the right time, with the right message.
Actionable Reporting & Analytics
Gain instant visibility into performance with intuitive dashboards to track metrics across all sent communications.
Personalisation Powered by Smart Segmentation
Target customer attributes, behaviours, and event-based triggers to deliver personalised messaging. Leverage real-time interactions and your complete customer and account data to engage effectively at every stage.
Personalised Automated Messaging
Use real-time activity and CRM data to trigger automated messages across omni-channel communications.
Complaint Handling Workflows
Integrate historic case data and customer context to respond with correct details and empathy to improve customer confidence.
AI-Driven Content Curation
Dynamically tailor messaging using behavioural data, past interactions, and customer profiles.
A platform built for financial services
What would you like to manage with Financial Cloud?
Discover the power of Financial Cloud CRM
Financial Cloud is a customer relationship management platform for building a better financial experience for customers. It’s one integrated CRM platform with a single, shared view of every customer.
